creating RAMDISK kills site

[hellbound41]

I have a fresh ubuntu/mysql/otrs 4.0.5 setup. I'm trying to mount the cache onto ramdisk using the instructions here: http://otrs.github.io/doc/manual/admin/ ... uning.html

When i perform these steps, the entire site becomes unavailable (apache internal errors). I check opt/otrs/var/tmp, and you can no longer browse to that directory... i believe thats causing the issue. Are the instructions incorrect?

[crythias]

opt/otrs/var/tmp, and you can no longer browse to that directory... i believe thats causing the issue

Code: Select all

sudo mount -o size=16G -t tmpfs none /opt/otrs/var/tmp

Yes, it is exactly the issue.

If the tmp folder cannot be seen because it's not mounted well or properly, you should indeed have this issue.

If you feel the docs are invalid, perhaps the results of a web search might help.

[hellbound41]

My mistake... looks like it was a permissions issue. I was running the mount as root, which changed the owner permissions on the folder. Once I made otrs and www-data owners, everything works fine. One minor change. the command to mount is actually:

mount -t tmpfs -o size=16G tmpfs /opt/otrs/var/tmp