[SOLVED] Create customer with otrs api ?

[Lubomirsb]

I know how to create a ticket (and update it and add article) , but how to create customer, is there a way ?

[crythias]

https://otrs.github.io/doc/api/otrs/sta ... index.html

also for an implementation example:
https://github.com/OTRS/otrs/blob/rel-4 ... merUser.pl

[Lubomirsb]

I missed some info to tell you. I use webservice to import this :

Code: Select all

Debugger:
  DebugThreshold: debug
  TestMode: 0
Description: Ticket Connector SOAP Sample
FrameworkVersion: 4.x git
Provider:
  Operation:
    SessionCreate:
      Description: Creates a Session
      MappingInbound: {}
      MappingOutbound: {}
      Type: Session::SessionCreate
    TicketCreate:
      Description: Creates a Ticket
      MappingInbound: {}
      MappingOutbound: {}
      Type: Ticket::TicketCreate
    TicketUpdate:
      Description: Updates a Ticket
      MappingInbound: {}
      MappingOutbound: {}
      Type: Ticket::TicketUpdate
    TicketGet:
      Description: Retrieve Ticket data
      MappingInbound: {}
      MappingOutbound: {}
      Type: Ticket::TicketGet
    TicketSearch:
      Description: Search for Tickets
      MappingInbound: {}
      MappingOutbound: {}
      Type: Ticket::TicketSearch
  Transport:
    Config:
      MaxLength: 100000000
      NameSpace: http://www.otrs.org/TicketConnector/
    Type: HTTP::SOAP
RemoteSystem: ''
Requester:
  Transport:
    Type: ''

My wsdl file is the following -> https://github.com/N3XT0R/ZF2-OTRS/blob ... P.wsdl#L13

I am using PHP.
So i should write my own wsdl file and web service file and then use what you gave me ? Am I on the right track ? Thank you !

EDIT:
What I read is that this can be done with rpc but is deprecated ? So what is left are the SOAP messages ?