Hello at all,
I recently installed OTRS 4.0.13 and all the emails notifications (new ticket, reply ticket, password recovery, etc) are marked as spam, the email used for this notifications is in google apps, is there any configuration in order remove this mark to all the notifications?
Thanks in advance for your help
Regards
OTRS email notifications marked as SPAM
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crythias
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Re: OTRS email notifications marked as SPAM
do you have an SPF record in DNS? Update it with the IP address of your OTRS server.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Please edit your signature to include your OTRS version, Operating System, and database type.
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