Upgrade from 4.0.13 to 5.0.1 errors

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ivicav
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Upgrade from 4.0.13 to 5.0.1 errors

Post by ivicav »

Hi,

I upgraded from 4.0.13 OTRS on Centos 6.6 to 5.0.1 OTRS on Centos 7.1. All is good except few things. On ticket preview I cannot longer see ticket text. Here is error log:

Code: Select all

Fri Oct 23 15:10:17 2015	error	OTRS-CGI-10	Module Kernel/Output/HTML/ArticleCheckSMIME.pm not in @INC (/opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd)
Fri Oct 23 15:10:17 2015	error	OTRS-CGI-10	Module Kernel/Output/HTML/ArticleCheckSMIME.pm not in @INC (/opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd)
Fri Oct 23 15:10:10 2015	error	OTRS-CGI-10	Module Kernel/Output/HTML/ArticleCheckSMIME.pm not in @INC (/opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd)
Fri Oct 23 15:10:08 2015	error	OTRS-CGI-10	Module Kernel/Output/HTML/ArticleCheckSMIME.pm not in @INC (/opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd)
Does anybody have an idea what should I do?
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root
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Re: Upgrade from 4.0.13 to 5.0.1 errors

Post by root »

Check your ZZZAuto.pm and Config.pm for entries with ArticleCheckSMIME.pm This file changed from 4.0.x to 5
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ivicav
Znuny newbie
Posts: 21
Joined: 12 Jun 2012, 14:16
Znuny Version: 5.0.1
Real Name: Ivica Vujovic
Company: BELIT

Re: Upgrade from 4.0.13 to 5.0.1 errors

Post by ivicav »

That is it. Thanks.
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