Hello,
Please let me know how to assign web request from clients to their respective queue automatically.
Thanks,
Raghu
How to auto assign a webrequest to respective queues?
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Re: How to auto assign a webrequest to respective queues?
let them choose their queue.
Or don't use customer based queues.
Or don't use customer based queues.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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