How to auto assign a webrequest to respective queues?

Moderator: crythias

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mraghur
Znuny newbie
Posts: 22
Joined: 27 Aug 2014, 19:25
Znuny Version: 3.3.8
Real Name: Raghuraman

How to auto assign a webrequest to respective queues?

Post by mraghur »

Hello,

Please let me know how to assign web request from clients to their respective queue automatically.

Thanks,
Raghu
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: How to auto assign a webrequest to respective queues?

Post by crythias »

let them choose their queue.
Or don't use customer based queues.
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