Hi everyone,
I noticed a very strange Ticket Title behavior yesterday. If I change the Ticket Title using Free Fields -> Title field, Ticket title changes in TicketZoom and Dashboard. If I go to Ticket Queue, I will see the original name.
We have some people preferring to work with Tickets -> Queues instead of Dashboard, so they find this annoying. Is it a bug?
I'm using OTRS5 since first beta, now playing with the last version 5.0.3.
Thanks in advance.
Weird Ticket Title behavior
Moderator: crythias
Weird Ticket Title behavior
OTRS 5.0.9 on CentOS 7.1 with MariaDB
-
root
- Administrator
- Posts: 4253
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
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Re: Weird Ticket Title behavior
Maybe this is an interesting SysConfig setting for you: Ticket::Frontend::OverviewSmall###ColumnHeader
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: Weird Ticket Title behavior
root, you're Genius! Thank you so much!
Everything is working as expected.
Everything is working as expected.
OTRS 5.0.9 on CentOS 7.1 with MariaDB