Hi everyone,
Account of my OTRS is synchronize from LDAP (about 1000 account). Every account has a different CustomerID. So Customer can not use Company Ticket . How can I fix to use Company Ticket?
Thanks
Company Ticket
Moderator: crythias
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hienque
- Znuny newbie
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- Joined: 21 Jul 2015, 08:30
- Znuny Version: 5.0 RC1
- Real Name: Xuân Hiền
- Company: SAIGONBANK
Company Ticket
OTRS 5.0 RC1 on CentOS with MySQL database
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crythias
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Re: Company Ticket
First, a general search, but the gist is to use an LDAP/Active Directory attribute that holds a consistent value for the users that apply for a given Company/Customer_ID
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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