Hi,
I have problem with new agent, i want that agent have permission to only 1 queue (Test)
i created group and roles (Test) with full permission for that agent.
But when agent log to admin page, he cant see ticket from Test queue?
What is the problem?
OTRS Agent Permission
Moderator: crythias
OTRS Agent Permission
OTRS 5 /
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crythias
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Re: OTRS Agent Permission
what is the group assigned to Test Queue?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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