Hi Everyone,
I'm using OTRS 5.0.5 and Nagios 4.1.1, i'm struggling to get the integration between the two systems working. I have been able to direct the alerts to OTRS and a case is logged, however the acknowledgements aren't working. Can I get someone help?
Nathan
System Monitoring OTRS/NAGIOS
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reneeb
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Re: System Monitoring OTRS/NAGIOS
Anything in the logs? Did you configure the acknowledge stuff?
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plattnat
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Re: System Monitoring OTRS/NAGIOS
You can see its logging the calls, but not ack'ing them...
I tried the http option but it didn't work, so attempted the pipe version. OTRS and Nagios are on the same server.
I tried the http option but it didn't work, so attempted the pipe version. OTRS and Nagios are on the same server.
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