[SOLVED] "No Type for Unclassified found!" after update from 5.0.4 to 5.0.6

[oSIRus]

Hey all,

my OTRS system protocol is being flooded with these error messages after updating from 5.0.4 to 5.0.6:

No Type for Unclassified found!

Any Ideas?

Thanks,
oSIRus

[crythias]

This would be related to a Type that exists in SysConfig or other location yet does not exist as valid in the appropriate table. Usually this error is because of a custom change.

[technik]

Hi,
I can confirm this error.
With OTRS 5.0.3 there was no error, with the Upgrade to 5.0.6 also this error:

"
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-43 Perl: 5.14.2 OS: linux Time: Mon Jan 25 09:40:14 2016

Message: No Type for Unclassified found!

Traceback (12210):
Module: Kernel::System::Type::TypeLookup Line: 442
Module: Kernel::System::Ticket::TicketCreate Line: 329
Module: Kernel::System::PostMaster::NewTicket::Run Line: 229
Module: Kernel::System::PostMaster::Run Line: 372
Module: Kernel::System::MailAccount::POP3::Fetch Line: 215
Module: Kernel::System::MailAccount::MailAccountFetch Line: 440
Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 94
Module: (eval) Line: 436
Module: Kernel::System::Console::BaseCommand::Execute Line: 430
Module: (eval) Line: 147
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 259
Module: (eval) Line: 316
Module: main::Start Line: 316
Module: /opt/otrs//bin/otrs.Daemon.pl Line: 138

"

But my Config.pm was not changed between 5.0.3 and 5.0.6.

Best regards

[technik]

Hi,
its a bug and its confirmed and will be fixed in the next Version
-> http://bugs.otrs.org/show_bug.cgi?id=11827

Topic can be closed.
Best regards