Hello
I would like to create reports by ticket's owner , can you help me plz ?
Thanks
create reports by Owner
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reneeb
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Re: create reports by Owner
Did you activate in sysconfig that agent info can be used in reports? What did you try, what didn't work? What do you want to achieve?
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Re: create reports by Owner
I can create reports but my request is : create reports that show the name of the ticket's owner