How to connect CDMBuild to OTRS

[dtosun]

How can i connect CMDBuild to OTRS (Help Desk), to reference incidents with CMDB assets.
I m using Cmdbuild application because, OTRS cmdb module does not have report

[reneeb]

What do you mean with "connect"? Do you want to import data from CMDBuild to OTRS? Do you need only a link to the asset from the ticket zoom? Do you need to "export" data from OTRS to CMDBuild?

[dtosun]

What do you mean with "connect"? Do you want to import data from CMDBuild to OTRS? Do you need only a link to the asset from the ticket zoom? Do you need to "export" data from OTRS to CMDBuild?

I just only need a link to the asset from the ticket zoom. I can use SOAP web service to do it, but i could not do that. I create a web service and my settings are;

OTRS as provider;

Type:
HTTP::SOAP
Endpoint: http://domain.com:8080/cmdbuild/service ... vices.wsdl
Namespace: http://soap.services.cmdbuild.org
Encoding:utf-8
SOAPAction: No
Authentication: -
Use SSL Options: no