ACL: Possible values in dynamic field depending on customerID

[TheDeadLink]

Hi there,

is there any solution to determine the possible values of a dynamic field dropdown in dependency to the selected customerID (not the customerUser).

The background for this scenario:

• We stored several contracts as dropdown-values in an dynamic field
• The name of each contract always contains the customerID of the customer
• It would be very nice if the agent would be only able to see the contracts of the selected customer
• It would be perfect if this is possible while the agent creates the ticket for the customer (the customer is selected before the contract has to be selected)

Thanks in advance.

Regards!

[reneeb]

Check the property "UserCustomerID" of CustomerUser...

[rick20]

In this case you will need to create ACL for each customer.