[SOLVED] Dashboard buttons disappeared on 5.0.7

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davecosta
Znuny newbie
Posts: 25
Joined: 23 Jan 2015, 09:48
Znuny Version: 6.0.3

[SOLVED] Dashboard buttons disappeared on 5.0.7

Post by davecosta »

Hi all,

after upgrading to 5.0.7 the upper button on the Dashboard have disappeared (see OTRS_1.PNG)
But only in the DASHBOARD window.
On other WINDOWS (i.e. Admin) the buttons are there (see OTRS_2.PNG)

This happens with all the available skins/themes.

Any ideas?

Thank you, regards

Dave
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Last edited by davecosta on 19 Feb 2016, 16:35, edited 1 time in total.
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Dashboard buttons disappeared on 5.0.7

Post by RStraub »

Do you have customizations? This usually happens when there is a javascript problem.
Try catching the error in the apache log or the dev-console of your browser.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
davecosta
Znuny newbie
Posts: 25
Joined: 23 Jan 2015, 09:48
Znuny Version: 6.0.3

Re: Dashboard buttons disappeared on 5.0.7

Post by davecosta »

Thank you RStraub for your hint! :)

It looks like there's and error in the italian translationn (OTRS_3.png)
But I can't figure out where can i correct the code.
Where's the file containing that string?

Thank you, regards

Dave
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davecosta
Znuny newbie
Posts: 25
Joined: 23 Jan 2015, 09:48
Znuny Version: 6.0.3

Re: Dashboard buttons disappeared on 5.0.7

Post by davecosta »

Ok, solved.

It was an issue on /opt/otrs/Kernel/Language/it.pm file.
It's a matter of Italian translation.

Thank you,

Dave
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Dashboard buttons disappeared on 5.0.7

Post by RStraub »

Seems to be this file:
https://github.com/OTRS/otrs/blob/rel-5 ... t.pm#L2524

I guess for javascript it would need an additional backslash. Reminds me of this comic:
https://xkcd.com/1638/

edit: oh yeah you found it. Might I suggest to create a pull request or let xxx know that there is a mistake ?
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
davecosta
Znuny newbie
Posts: 25
Joined: 23 Jan 2015, 09:48
Znuny Version: 6.0.3

Re: Dashboard buttons disappeared on 5.0.7

Post by davecosta »

RStraub, do you have an URL to suggest in order to create the pull request?

Dave
davecosta
Znuny newbie
Posts: 25
Joined: 23 Jan 2015, 09:48
Znuny Version: 6.0.3

Re: Dashboard buttons disappeared on 5.0.7

Post by davecosta »

RStraub, you have mail! :-)
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