Hi all,
after upgrading to 5.0.7 the upper button on the Dashboard have disappeared (see OTRS_1.PNG)
But only in the DASHBOARD window.
On other WINDOWS (i.e. Admin) the buttons are there (see OTRS_2.PNG)
This happens with all the available skins/themes.
Any ideas?
Thank you, regards
Dave
[SOLVED] Dashboard buttons disappeared on 5.0.7
Moderator: crythias
[SOLVED] Dashboard buttons disappeared on 5.0.7
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Last edited by davecosta on 19 Feb 2016, 16:35, edited 1 time in total.
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- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Dashboard buttons disappeared on 5.0.7
Do you have customizations? This usually happens when there is a javascript problem.
Try catching the error in the apache log or the dev-console of your browser.
Try catching the error in the apache log or the dev-console of your browser.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Re: Dashboard buttons disappeared on 5.0.7
Thank you RStraub for your hint!
It looks like there's and error in the italian translationn (OTRS_3.png)
But I can't figure out where can i correct the code.
Where's the file containing that string?
Thank you, regards
Dave

It looks like there's and error in the italian translationn (OTRS_3.png)
But I can't figure out where can i correct the code.
Where's the file containing that string?
Thank you, regards
Dave
You do not have the required permissions to view the files attached to this post.
Re: Dashboard buttons disappeared on 5.0.7
Ok, solved.
It was an issue on /opt/otrs/Kernel/Language/it.pm file.
It's a matter of Italian translation.
Thank you,
Dave
It was an issue on /opt/otrs/Kernel/Language/it.pm file.
It's a matter of Italian translation.
Thank you,
Dave
-
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Dashboard buttons disappeared on 5.0.7
Seems to be this file:
https://github.com/OTRS/otrs/blob/rel-5 ... t.pm#L2524
I guess for javascript it would need an additional backslash. Reminds me of this comic:
https://xkcd.com/1638/
edit: oh yeah you found it. Might I suggest to create a pull request or let xxx know that there is a mistake ?
https://github.com/OTRS/otrs/blob/rel-5 ... t.pm#L2524
I guess for javascript it would need an additional backslash. Reminds me of this comic:
https://xkcd.com/1638/
edit: oh yeah you found it. Might I suggest to create a pull request or let xxx know that there is a mistake ?
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Re: Dashboard buttons disappeared on 5.0.7
RStraub, do you have an URL to suggest in order to create the pull request?
Dave
Dave
Re: Dashboard buttons disappeared on 5.0.7
RStraub, you have mail! 
