(Solved) Error 404 not found installer.pl (Ubuntu 14.04/OTRS5)

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pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

(Solved) Error 404 not found installer.pl (Ubuntu 14.04/OTRS5)

Post by pituca »

Hello guys,

Can anybody help me with this instruction because I cant understand. I performed every step in the admin manual except this one to install on Ubuntu from source (Im installing OTRS 5 on Ubuntu Server 14.04) and Im getting a error 404 not found and try to run the installer.pl and I not sure if it has something to do with no executing this step.
Most Apache installations have a conf.d directory included. On Linux systems you can
usually find this directory under /etc/apache or /etc/apache2. Log in as root, change to
the conf.d directory and link the appropriate template in /opt/otrs/scripts/apache2-
httpd.include.conf to a file called zzz_otrs.conf in the Apache configuration directory
(to make sure it is loaded after the other configurations).
Thank you.
Last edited by pituca on 23 Feb 2016, 16:32, edited 1 time in total.
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
jjurkus
Znuny newbie
Posts: 54
Joined: 29 Jan 2016, 15:36
Znuny Version: 6.0.17

Re: Error 404 not found installer.pl (Ubuntu 14.04/OTRS5)

Post by jjurkus »

If you had installed by package this step probably wouldn't be needed. I don't know what is available for Debian (well that's what ubuntu is isn't it?) so can't help you with that.
OTRS 6.0.x on CentOS 7 with a PostgreSQL database.
pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

Re: Error 404 not found installer.pl (Ubuntu 14.04/OTRS5)

Post by pituca »

Thank you jjurkus,

I got it to work and share the solution with you guys:
ln -s /opt/otrs/scripts/apache2-httpd.include.conf /etc/apache2/sites-available/otrs.conf
ls /etc/apache2/sites-available/
Reload apache.
/etc/init.d/apache2 reload
Enable site otrs.conf
a2ensite otrs.conf
/etc/init.d/apache2 reload
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
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