Crete user/group/queue by generic interface

[lzmuda]

Hi,

I want to integrate some web site with OTRS.
When user fill the form on the website, REST request with parameters will be sent to OTRS.
Then OTRS will create custom user, agent, group and queue using Generic Interface.
Do you think is it possible to do it? Maybe someone did it before and has some tips?
Any advice is appracieted.

Regards,
Lukasz

[reneeb]

Yes, this is possible... You might need to create the connectors and write the Perl code to support those actions...

[lzmuda]

Ok, I'll try, Thank you for the quick reply.