Dynamic Fields for specific Queue OTRS 5

[ma48850]

Hello everyone!

Is it possible to add dynamic fields for specific Queues in OTRS 5.XXX ?

I found the post about the dynamic field implementation for specific queues for OTRS 3-4. But OTRS 5 doesn't use DTL-files anymore.

Greetings
M.

[JazzMed13]

i have the same questio about this situation

have a lot of problems when i create a acls ... i need a dynamic field (freetext) open with one queue when they close a ticket

some bode can help with this

[wurzel]

Hi,

there is service in OTRS Business Solution to show hide dynamic fields via ACL.

Florian

[reneeb]

OTRS4 already uses .tt files instead of .dtl files. So if you have a solution for OTRS4 you can use it for OTRS5 as well...