Hi,
The notifications have been "jazzed" up in version 5, but how can I edit the html like the background and text colors etc? If I go to admin > notifications, I dont see any option to do so. Could anyone please help?
Brendan
Customize the Notifications in OTRS v5
Moderator: crythias
Customize the Notifications in OTRS v5
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
Re: Customize the Notifications in OTRS v5
You have to create your own template. I don't know the right path right now. I think it's a folder named "email-notification. Copy the default and change the way you like. After that delete cache and rebuild the Config.
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Re: Customize the Notifications in OTRS v5
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: Customize the Notifications in OTRS v5
Thank you so much reneeb! Thats exactly what I need. Perfect.
Setup:
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)
OTRS 6.0.12
Hosted on CentOS 7.4/ MySQL - MariaDB (5.5.60)