Remove ticket after one year (for example)

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Kris1992
Znuny newbie
Posts: 43
Joined: 21 Apr 2016, 14:42
Znuny Version: OTRS free

Remove ticket after one year (for example)

Post by Kris1992 »

Can I remove ticket from my OTRS automatically?
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jojo
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Re: Remove ticket after one year (for example)

Post by jojo »

Yes via generic agent
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reneeb
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Re: Remove ticket after one year (for example)

Post by reneeb »

Yes, using GenericAgent and the "Delete Ticket" functionality...
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Kris1992
Znuny newbie
Posts: 43
Joined: 21 Apr 2016, 14:42
Znuny Version: OTRS free

Re: Remove ticket after one year (for example)

Post by Kris1992 »

Thanks for help :)
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