New setup Centos7, OTRS 5.0.9

[plattnat]

Hi Guys,

I'm trying to setup OTRS on a centos7 build, so far everything has installed fine but I'm unable to access the installer.pl on the server. The apache test page loads fine.


Apache Error Log;

Code: Select all

[root@UNKNOWN httpd]# tail error_log
   Module: Kernel::System::ObjectManager::Get Line: 180
   Module: Kernel::Modules::Installer::Run Line: 150
   Module: Kernel::System::Web::InterfaceInstaller::Run Line: 129
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_installer_2epl::handler Line: 39
   Module: (eval) (v1.99) Line: 207
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
   Module: ModPerl::Registry::handler (v1.99) Line: 32

[Tue May 10 12:49:09.308963 2016] [:error] [pid 1589] mkdir /opt/otrs/var/tmp/CacheFileStorable: Permission denied at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 87.\n
[root@UNKNOWN httpd]#

[pgmartinez1]

check the permissions here:
# ls -Al /opt/otrs/var/tmp/

[plattnat]

I disabled SELinux and i access it now, thanks

[ThunderFox]

Hi,

If it helps any, I had this same problem too only on Fedora.

If I recall correctly, enabling httpd_unified with setsebool solved the problem. I would advise against turning off SELinux, as it does help quite a bit to up security of a production system.

Cheers.