Integration OTRS 5 with any opensource chatting module

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mohsinkhan009
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Joined: 02 Sep 2015, 08:47
Znuny Version: OTRS-Rel-5

Integration OTRS 5 with any opensource chatting module

Post by mohsinkhan009 »

Hi All,

Can some help me out to integration OTRS with any of the opensource chatting module on linux machine.

regards
mohsin khan
jojo
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Re: Integration OTRS 5 with any opensource chatting module

Post by jojo »

use the OTRS Business Solution™ whioch has an integrated Chat
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
RStraub
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Re: Integration OTRS 5 with any opensource chatting module

Post by RStraub »

I once wrote a chat module for OTRS based on Node.js. Could only recommend that if you have some experience.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
mohsinkhan009
Znuny newbie
Posts: 64
Joined: 02 Sep 2015, 08:47
Znuny Version: OTRS-Rel-5

Re: Integration OTRS 5 with any opensource chatting module

Post by mohsinkhan009 »

Thanks RStraub but I don't have understanding of Node.js,

Can someone have any idea of phpfreechat an open source tool available which can be integrated in OTRS. If yes what are the steps needs to be follow.
mohsinkhan009
Znuny newbie
Posts: 64
Joined: 02 Sep 2015, 08:47
Znuny Version: OTRS-Rel-5

Re: Integration OTRS 5 with any opensource chatting module

Post by mohsinkhan009 »

Any one please update
wurzel
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Real Name: Florian

Re: Integration OTRS 5 with any opensource chatting module

Post by wurzel »

Hi

you can not expect answers within hours in a community forum.
If you get no response, there is most likely no solution or members have no idea. Begging for help is not desired and might be counterproductive.


If you must have a answer, you have to buy commercial support.


Florian
OTRS 8 SILVER (Prod)
OTRS 8 auf Debian 11 (Test)
Znuny 7.x latest version testing auf Debian 11

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
jojo
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Joined: 26 Jan 2007, 14:50
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Re: Integration OTRS 5 with any opensource chatting module

Post by jojo »

as you don't seem to have the needed developer knowledge you really should switch to the build in module of the OTRS Business Solution
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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