Ordering tickets
Moderator: crythias
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Felipe
- Znuny newbie
- Posts: 3
- Joined: 20 Jun 2016, 19:19
- Znuny Version: 5.0.1
- Real Name: Felipe Travi
- Company: Ucs
Ordering tickets
I can not sort by agent name some are grouped , but the order is not correct.
Re: Ordering tickets
on my OTRS it is working. So you should:
- ensure to use always the latest patchlevel
- describe in more detail what you did and what you expected
- ask a question
- post a screenshot
- ensure to use always the latest patchlevel
- describe in more detail what you did and what you expected
- ask a question
- post a screenshot
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
Felipe
- Znuny newbie
- Posts: 3
- Joined: 20 Jun 2016, 19:19
- Znuny Version: 5.0.1
- Real Name: Felipe Travi
- Company: Ucs
Re: Ordering tickets
I 'm Brazilian so OTRS is in Portuguese .
When I put in order by agent ( " atendente " in the picture) some are unordered.
When I put in order by agent ( " atendente " in the picture) some are unordered.
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