Issues sending email notification to email lists

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ICASNOC
Znuny newbie
Posts: 8
Joined: 17 Jan 2016, 21:41
Znuny Version: 5.0.5 Free

Issues sending email notification to email lists

Post by ICASNOC »

Hello all, hope everything is going well.

Im am running OTRS 5.0.5 on Red Hat 4.4.7-16, Linux version 2.6.32-573.18.1.el6.x86_64

The issue at hand is: when sending notifications (opening or updating) to a email list (a Google Group in this case), they never reach the final recipients. Notifications works properly when sent to a single email address.

Is this a known issue? Im no expert in Linux, but Im willing to run any troubleshooting you suggest.

Thanks kindly,
Juan Carlos González
reneeb
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Re: Issues sending email notification to email lists

Post by reneeb »

Is the notification sender allowed to post to the google group?
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ICASNOC
Znuny newbie
Posts: 8
Joined: 17 Jan 2016, 21:41
Znuny Version: 5.0.5 Free

Re: Issues sending email notification to email lists

Post by ICASNOC »

Thanks for your answer, it took me a while to get some time to check this again.

Im testing on a group set to Public:
Captura.PNG
I also tried adding the sender to it. No success yet.
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