Upgrade from 5.0.4 to 5.0.11: Can't change CustomerID

Moderator: crythias

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jnelson
Znuny newbie
Posts: 72
Joined: 18 Jul 2014, 14:40
Znuny Version: 5.0.4
Real Name: Jerry Nelson

Upgrade from 5.0.4 to 5.0.11: Can't change CustomerID

Post by jnelson »

Hello,

I have the 5.0.11 update in testing and recently discovered that the CustomerID cannot be changed independently of the CustomerUser field. IS this new? This behavior is not present in 5.0.4 and is a problem for me as some of my stats use CustomerID independently of the CustomerUser. When I open the People-->Customer menu for a particular ticket the CustomerID is grayed out until you change the CustomerUser and then it automatically changes.

Hoping this is an optional setting somewhere...
OTRS 5 on CentOS 7.1
jnelson
Znuny newbie
Posts: 72
Joined: 18 Jul 2014, 14:40
Znuny Version: 5.0.4
Real Name: Jerry Nelson

Re: Upgrade from 5.0.4 to 5.0.11: Can't change CustomerID

Post by jnelson »

Love it when it's this easy:

Changed in sysconfig Ticket::Frontend::AgentTicketCustomer::CustomerIDReadOnly to "No" and it's now editable.
OTRS 5 on CentOS 7.1
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