Hi,
we've published ITSM-CIAttributeCollection for OTRS 4 today and you can download it for free from our website:
http://www.cape-it.de/en/download/free- ... dules.html
I opened a new topic for it, so that we can get feedback to this module in the version 4.0.0:
viewtopic.php?f=21&t=28346
Regards,
Anna
ITSM-CI-Attribute extensions available for download
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Re: ITSM-CI-Attribute extensions for OTRS 4.0
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Anna Brakoniecka
c.a.p.e. IT® GmbH - ...cape it easy
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Anna Brakoniecka
c.a.p.e. IT® GmbH - ...cape it easy
http://www.cape-it.de
http://twitter.com/capeit
http://www.facebook.com/capeIT
https://plus.google.com/114925213123595998821/posts
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Re: ITSM-CI-Attribute extensions available for download
Hello,
I know this is an old thread, but I would like to see if I can get help here. I am trying to use this module with OTRS 4, but it is simply not working. I have tested on clean and not so clean environments and it is not allowing the linked Class Field to do any search. If I get the same definition to an old system 3.3.x or a new one 5.0.x it works just fine but not in this version. Are you guys still supporting 4.1.2 module?
There are no errors in the logs to trace it down.
I am using CentOS 7 with OTRS 4.0.x and ITSM 4.0.17, also Redhat 6 with OTRS 4.0.2 with ITSM 4.0.17 and also tested on a Virtual Appliance with Debian and OTRS 4.0.2 on ITSM 4.0.17
Regards
Alvaro
I know this is an old thread, but I would like to see if I can get help here. I am trying to use this module with OTRS 4, but it is simply not working. I have tested on clean and not so clean environments and it is not allowing the linked Class Field to do any search. If I get the same definition to an old system 3.3.x or a new one 5.0.x it works just fine but not in this version. Are you guys still supporting 4.1.2 module?
There are no errors in the logs to trace it down.
I am using CentOS 7 with OTRS 4.0.x and ITSM 4.0.17, also Redhat 6 with OTRS 4.0.2 with ITSM 4.0.17 and also tested on a Virtual Appliance with Debian and OTRS 4.0.2 on ITSM 4.0.17
Regards
Alvaro
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- Znuny wizard
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Re: ITSM-CI-Attribute extensions available for download
Hi,
regards, T.
could you be a bit more specific about the behaviour you're experiencing? How does the CI-class definition, some sample data and your search input look like?acorderor wrote: I know this is an old thread, but I would like to see if I can get help here. I am trying to use this module with OTRS 4, but it is simply not working. I have tested on clean and not so clean environments and it is not allowing the linked Class Field to do any search. If I get the same definition to an old system 3.3.x or a new one 5.0.x it works just fine but not in this version. Are you guys still supporting 4.1.2 module?
regards, T.
--
KIX 17.x (fork of OTRS)
Professional KIX-, or OTRS-integration, development and consulting by c.a.p.e. IT - http://www.cape-it.de
For questions and hints regarding KIX(4OTRS) please go to https://forum.kixdesk.com/
Bei Fragen und Hinweisen zu KIX(4OTRS) bitte an https://forum.kixdesk.com/ wenden.
KIX 17.x (fork of OTRS)
Professional KIX-, or OTRS-integration, development and consulting by c.a.p.e. IT - http://www.cape-it.de
For questions and hints regarding KIX(4OTRS) please go to https://forum.kixdesk.com/
Bei Fragen und Hinweisen zu KIX(4OTRS) bitte an https://forum.kixdesk.com/ wenden.