Hey guys,
I was just wondering if anyone knew of a way to hide a tab on the action row only for process tickets. For example if I wanted to hide the "Decision" tab or the "Priority" tab for process tickets, but leave them there for any tickets that aren't part of a process.
[SOLVED]Hide a tab on the action row
Moderator: crythias
[SOLVED]Hide a tab on the action row
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Last edited by Eggllo on 08 Aug 2016, 15:16, edited 1 time in total.
OTRS v5.0.10 with ITSM extension.
MySQL database
Ubuntu 16.04 LTS
MySQL database
Ubuntu 16.04 LTS
Re: Hide a tab on the action row
ACLs
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Hide a tab on the action row
For some reason I hadn't even though of ACLs as a solution to this, it works perfectly!
Thanks for the suggestion.
Thanks for the suggestion.
OTRS v5.0.10 with ITSM extension.
MySQL database
Ubuntu 16.04 LTS
MySQL database
Ubuntu 16.04 LTS