Process Ticket - Information View

[auDAAdmin]

Hi,

So I configure the ticket views I'd like via:
Ticket::Frontend::AgentTicketZoom###ProcessWidgetDynamicFieldGroups

However, the output is sorted by alphabetical format. How do I stop the display sorting the view by that method, to the order I chose?

Thanks.

[wurzel]

Hi,

it is sorted alpha numerical. a prefix with numbers is possible for sorting

Flo

[auDAAdmin]

Thank you for this. I'll give this a try and update you on this.

Much appreciated.