[Solved] Reduce time between two email fetching (from 10 minutes to 3 minutes)

jlamarche · Post by **jlamarche** » 22 Aug 2016, 15:50

Hello everyone,

I would like to reduce the time the daemon waits before fetching the new emails from 10 minutes to 3 minutes.
Is there any way to do this from the sysconfig module ?

If not, how do I achieve this ?

Best regards,
JL

jojo · Post by **jojo** » 22 Aug 2016, 16:14

Sysconfig is only possible starting with OTRS5...

jlamarche · Post by **jlamarche** » 22 Aug 2016, 18:23

Hello,

Sorry I didn't updated my profile.
We do have OTRS on 5.0.12

wurzel · Post by **wurzel** » 22 Aug 2016, 20:43

Hi,

search the sysconfig in the Daemon group. You will find it

Flo

jlamarche · Post by **jlamarche** » 23 Aug 2016, 11:48

Hello,

Thank you for your answer.
I did found this module thanks to you : Daemon::SchedulerCronTaskManager::Task###MailAccountFetch

Should I change the value for "Schedule" from "*/10 * * * *" to "*/3 * * * *" ?

Best regards,
JL

Post by **root** » 23 Aug 2016, 11:55

jlamarche · Post by **jlamarche** » 23 Aug 2016, 11:59

Ok great, thank you all for your advices !

Case closed !

Best regards,
JL

Znuny Open Source Ticketsystem

[Solved] Reduce time between two email fetching (from 10 minutes to 3 minutes)

[Solved] Reduce time between two email fetching (from 10 minutes to 3 minutes)

Re: Reduce time between two email fetching (from 10 minutes to 3 minutes)

Re: Reduce time between two email fetching (from 10 minutes to 3 minutes)

Re: Reduce time between two email fetching (from 10 minutes to 3 minutes)

Re: Reduce time between two email fetching (from 10 minutes to 3 minutes)

Re: Reduce time between two email fetching (from 10 minutes to 3 minutes)

Re: Reduce time between two email fetching (from 10 minutes to 3 minutes)