Hello partners. How are you?
I got a problem in the Status view section of Ticket menu, the items to change page and resize the display ticket stopped working.
Besides that instead of appearing an L (large) a second S appears.
If anyone knows how it colud be solve, I´ll greatly appreciate it.
Problem in the Status view section of Ticket menu
Moderator: crythias
-
CesarRomario
- Znuny newbie
- Posts: 31
- Joined: 12 Aug 2016, 17:08
- Znuny Version: <5.0.6
- Real Name: Cesar Romario Delgado Gonzalez
- Company: Softtek
- Location: Aguascalientes, México
Problem in the Status view section of Ticket menu
You do not have the required permissions to view the files attached to this post.
Re: Problem in the Status view section of Ticket menu
Hi,
what did you change? It does not happen without any changes.
Checked your sysconfig settings?
and you should update to latest version
Flo
what did you change? It does not happen without any changes.
Checked your sysconfig settings?
and you should update to latest version
Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
-
root
- Administrator
- Posts: 4253
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Problem in the Status view section of Ticket menu
That's a know bug with the CSS class for this. Upgrade to the latest patchlevel.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
CesarRomario
- Znuny newbie
- Posts: 31
- Joined: 12 Aug 2016, 17:08
- Znuny Version: <5.0.6
- Real Name: Cesar Romario Delgado Gonzalez
- Company: Softtek
- Location: Aguascalientes, México
Re: Problem in the Status view section of Ticket menu
Hey Wurzel thanks for your tip.
That happen without any change, we try to not touch production.
And can u tell me in which part of SysConf I can see this.
Thank You
That happen without any change, we try to not touch production.
And can u tell me in which part of SysConf I can see this.
Thank You
-
root
- Administrator
- Posts: 4253
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Problem in the Status view section of Ticket menu
As I mentioned this is a bug. There's a problem with the CSS class.
Check out in the SysConfig Tickt::Frontend::Overview###Preview. I guess the value for the key Name is Large? Try Preview as the new value.
Check out in the SysConfig Tickt::Frontend::Overview###Preview. I guess the value for the key Name is Large? Try Preview as the new value.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?