UnlockTimeout - default Params

[Milkanet]

Hi,

This morning, I have been working on OTRS 5 settings... in the car (I was not driving) and I have not a clue of what I did, but, it seems that the "params" for "Daemon::SchedulerCronTaskManager::Task###TicketUnlockTimeout" aren't there anymore. (generating an awfull paquet of mail ... )

Could someone tell me what are the "default" parameters that are in "params" ? (see the image.

firefox_2016-09-19_13-16-37.png

)

Thanks in advance:

Looking formward to you your answer (and less mail to me )

[RStraub]

You can click on the "reverse arrow" next to the name of the module. That resets the whole setting back to defaults.

[Milkanet]

hum ....

That was indeed a great idea....

Unfortunately, that did not return anything in the "PARAMS" ...

:-s

Thanks anyway, I will help me in the futur

[RStraub]

For me (5.0.9) the Params field is empty as default...

[reneeb]

There are no default params: https://github.com/OTRS/otrs/blob/maste ... n.xml#L379

[Milkanet]

Damned,

No idea of what I then broke....

Here is the kind of mail I keep receiving (this is emailed to the email configured in the "ZZZAUTO"

Error: found unknown arguments on the command line ('').

Unlock tickets that are past their unlock timeout.

Usage:
otrs.Console.pl Maint::Ticket::UnlockTimeout

Options:
[--help] - Display help for this command.
[--no-ansi] - Do not perform ANSI terminal output coloring.
[--quiet] - Suppress informative output, only retain error messages.

Does that give you any clue ?

[Milkanet]

For the record,

It could be that during my "problems", I just had a "empty" line in the parameters...

So, I could have "clicked" on the "+" button, entering "NO VALUE"...

So, it passes an empty "parameters" to the function, that one returning an error....

----> I just have to go, and jump from the bridge !!!!

I will keep this posted, and marked it as close, if it work ... i am waiting for the "mailer-deamon" to finish sending the +/- 300 replies...

I have now, also, setup the "x-otrs-loop" to true for all "mailer-deamon" mail... could be usefull in the futur...

Thanks all, have a nice day/life!