Using Selection in Config.pm

[darkness08]

Hey,

I'm using an external CustomerDB. Everything works fine except the gender salutation

The DB provides a Fiel called 'gender' with m or f as value.

Code: Select all

[ 'UserSalutation', 'Anrede',     'gender',     1, 0,'var', '', 0 ],

I tried this

Code: Select all

Selections => {
        UserSalutation => {
            'm' => 'Herr',
            'f' => 'Frau',
        },
    },

But the result of <OTRS_CUSTOMER_DATA_UserSalutation> is m or f.

Where is my fault?

[reneeb]

The m and f are the values stored in the database. And that's the values that replace the tags. It would need development to change that.

[darkness08]

oh. Ok.

Thanks