CMDB issues

Moderator: crythias

Locked
karlelliott
Znuny newbie
Posts: 12
Joined: 17 Jun 2013, 17:15
Znuny Version: 3.2.6
Real Name: Karl Elliott

CMDB issues

Post by karlelliott »

Been running OTRS for a few years now.

No issues until yesterday.
CMDB has stopped working. When trying to add a new Ci or update an existing CI nothing happens, the page stays teh same.

No error message on screen.

We've checked apache log, mysql log nothing found.

To attempt to get round the issue we've pulled forward a migration to a new server, Centos7 , installed otrs, all OK. imported the DB, issue reappears.

has anyone seen this before, and have any idea how to resolve it?

OTRS 4.0.13, ubuntu (and Centos7)
root
Administrator
Posts: 4253
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: CMDB issues

Post by root »

I guess you're using an Chrome 54.x. If yes, there is another thread on this topic and afaik a bug report is also filed.
If Chrome 54.x is a match downgrade to < 54 or use another browser.
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
karlelliott
Znuny newbie
Posts: 12
Joined: 17 Jun 2013, 17:15
Znuny Version: 3.2.6
Real Name: Karl Elliott

Re: CMDB issues

Post by karlelliott »

Thanks for that.

I didn't think of the browser.

That's a day of my life gone!!!

:)
Locked