[SOLVED] unable to upgrade from 5.0.12 to 5.0.14

[minijay]

hi there

hopefully someone can help, i tried to run the update to 5.0.14 today but it will not install it just says i already have 5.0.12 installed ??

i removed all the packages and then stopped all the services... i tried to do the install which caused the below..

OTRS.png

what have i done wrong. i downloaded the update this morning from the update portal 5.0.14-2.noarch.rpm

im installing on centos 6 with all the latest updates applied and rebooted...

any help would be greatly appreciated

thanks

jay

[coolmf]

Please try again from scratch:
Delete package

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rm otrs-5.0.14-02.noarch.rpm

Download new package

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wget http://ftp.otrs.org/pub/otrs/RPMS/rhel/6/otrs-5.0.14-02.noarch.rpm

Update

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rpm -Uvh otrs-5.0.14-02.noarch.rpm

Just to make sure that it is the rigt package

[minijay]

that did the trick..

not sure what happened there, i did thei yesterday but kept getting the same results.. i removed all the files and redownloaded this morning and it worked.. very strange..

re ran the update this morning and it all ran fine.

thanks for all your help

Jay