Hi,
How to make two Dynamic Fields(Dropdown) relevant?
For example,
[DynamicField001]
type: dropdown
value: Japan, America, Singapore
[DynamicField002]
type: dropdown
value: Tokyo, Fukuoka, Hokkaido, New York, San Francisco, Singapore,,, etc.
if [DynamicField001] is selected value "Japan", [DynamicField002]'s dropdown list shows only "Tokyo, Fukuoka, Hokkaido"
How can I do this?
thanks you very much.
How to make two Dynamic Fields(Dropdown) relevant?
Moderator: crythias
-
- Znuny newbie
- Posts: 36
- Joined: 21 Mar 2014, 11:04
- Znuny Version: 5.0.17
- Real Name: Toshihiro Takehara
- Company: Craftsman Software Inc.
- Location: Japan
- Contact:
How to make two Dynamic Fields(Dropdown) relevant?
OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5
-
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: How to make two Dynamic Fields(Dropdown) relevant?
You should be able to solve that using ACLs. There is a plethora of threads regarding this issue. Try searching for "Dependant fields" and you will find solved threads like this:
viewtopic.php?f=61&t=16688&p=77236#p77236
viewtopic.php?f=61&t=16688&p=77236#p77236
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
-
- Znuny newbie
- Posts: 36
- Joined: 21 Mar 2014, 11:04
- Znuny Version: 5.0.17
- Real Name: Toshihiro Takehara
- Company: Craftsman Software Inc.
- Location: Japan
- Contact:
Re: How to make two Dynamic Fields(Dropdown) relevant?
Hi RStraub,
Thank you for your advice.
I'll check the article and try.
thanks
Thank you for your advice.
I'll check the article and try.
thanks

OTRS 5.0.17 running on CentOS 7.2, Apache 2.4, MariaDB Server 5.5