Hi,
I'm using the OTRS 5.0.14 and I'm trying to put a link on Ticket Close notification (Ticket Notification). The link on default template works fine, but it just has on URL parameter on query.
In my case, I have this set on my Ticket Notification:
<OTRS_CONFIG_HttpType>://devsurvey.domain.com/912787?lang=pt-BR&Q1=<OTRS_TICKET_TicketNumber>&Q2=<OTRS_TICKET_Owner>&Q3=<OTRS_TICKET_Title>&Q4=<OTRS_TICKET_State>&Q5=<OTRS_TICKET_SLA>
http://imgur.com/a/K7QVB
Someone already experienced something like this?
Best regards,
Fernando Possebon
Link is not correct as defined on Ticket Notification
Moderator: crythias