
Error sending email
Moderator: crythias
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- Znuny newbie
- Posts: 11
- Joined: 16 Nov 2016, 22:56
- Znuny Version: 5.0.0.0.0.0.0
- Real Name: Romero dos Santos
Error sending email
Gentlemen, I am this error appears in the system log, this command that is there I got another topic here from the forum to see if it solved the problem, however appears that error on line 68 (follows photo).


Re: Error sending email
Do as stated in the error message
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 11
- Joined: 16 Nov 2016, 22:56
- Znuny Version: 5.0.0.0.0.0.0
- Real Name: Romero dos Santos
Re: Error sending email
But I already did it up there
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- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Error sending email
Weeeell... what you did is use the parameter "Maint::Postmaster::Read" - but still for the old script. It tells you to NOT use PostMaster.pl, but rather "otrs.Console.pl"...
So what you should call is:
"sudo -u otrs bin/otrs.Console.pl Maint::Postmaster::Read"
So what you should call is:
"sudo -u otrs bin/otrs.Console.pl Maint::Postmaster::Read"
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
-
- Znuny newbie
- Posts: 11
- Joined: 16 Nov 2016, 22:56
- Znuny Version: 5.0.0.0.0.0.0
- Real Name: Romero dos Santos
Re: Error sending email
My otrs no have postmaster Oo?


-
- Znuny guru
- Posts: 2210
- Joined: 13 Mar 2014, 09:16
- Znuny Version: 6.0.14
- Real Name: Rolf Straub
Re: Error sending email
You are not very Linux-savy, are you? I'm sorry that I typed this out wrong for you. It's "PostMaster" instead of "Postmaster"...
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
-
- Znuny newbie
- Posts: 11
- Joined: 16 Nov 2016, 22:56
- Znuny Version: 5.0.0.0.0.0.0
- Real Name: Romero dos Santos
Re: Error sending email
Everything is new to me :/
Re: Error sending email
You should hire professional support. To operate an OTRS at least Basic Linux Operational skills are needed
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 11
- Joined: 16 Nov 2016, 22:56
- Znuny Version: 5.0.0.0.0.0.0
- Real Name: Romero dos Santos
Re: Error sending email
I've already gone the worst part, almost everything is already created, just missing the sending of the email.