[SOLVED] Can't open web installer

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MusicMaikel
Znuny newbie
Posts: 14
Joined: 08 Dec 2016, 13:21
Znuny Version: 5.x.x

[SOLVED] Can't open web installer

Post by MusicMaikel »

Dear OTRS Community,

With a new, from source, OTRS 5.0.15 installation, I can't seem to get the web installer up and running. It says, when I fill in the IP for localhost, that it can't find the file (/otrs/installer.pl) or that it has no rights to connect to it. I used Debian for the installation, CentOS didn't work for me at all.

When I replace the localhost IP with the IP of the server itself, it still gives the same error: it can't find the installer.pl file. I thought to myself, what could it be, and figured out that it has something to do with user rights.

Do you guys have a solution for this problem? I like to hear from you soon :)

Greetings,
Maikel

PS: I followed the installation guide at http://ftp.otrs.org/pub/otrs/doc/doc-ad ... n_book.pdf
Last edited by MusicMaikel on 23 Jan 2017, 16:22, edited 1 time in total.
MusicMaikel
Znuny newbie
Posts: 14
Joined: 08 Dec 2016, 13:21
Znuny Version: 5.x.x

Re: Can't open web installer

Post by MusicMaikel »

I already fixed it :)
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