[Solved] CMDB connected CI link not removable

[tinti]

I have a lot of linked CI's in my CMDB and after upgrade to OTRS 5 there seem to be problems deleting links between configuration items, but not on all. Some are deletable some not. The "delete" button in the link delete view is without action.

Also, but this was already the case before some configuration items do not allow editing by pressing the update button, but you have to tap enter on a text field.

Has someone an idea what to look for?

[RStraub]

Are you using chrome? Try using "Alt + G" instead of "Enter". There's currently a bug with Chrome and ITSM.

[tinti]

Yes, I am personally using Chrome, but my colleagues are mainly using Firefox.

The Alt + G does nothing on my Mac using Chrome. Also when checking the keyboard shortcut page from Chrome (https://support.google.com/chrome/answer/157179?hl=en), I cannot find this shortcut.

What is it used for?

[reneeb]

See https://bugs.otrs.org/show_bug.cgi?id=12429

[tinti]

Thanks for posting the link to the bug report. Fix tested successfully!