Hello.
When I try to create a Customer User the CustomerID field is disabled.
How can I put this value to enabled?
Thanks a lot.
I attach you a capture:
Cannot create a Customer User in OTRS 5
Moderator: crythias
-
abarreda
- Znuny newbie
- Posts: 7
- Joined: 16 Nov 2016, 10:59
- Znuny Version: 5.0.14
- Real Name: Alejandro
- Company: Indra Sistemas
Cannot create a Customer User in OTRS 5
You do not have the required permissions to view the files attached to this post.
-
reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: Cannot create a Customer User in OTRS 5
Do you want to use Customer companies? Then create those companies first.
If you want to type the customer id manually, add to your Kernel/Config.pm
If you want to type the customer id manually, add
Code: Select all
$Self->{CustomerUser}->{CustomerCompanySupport} = 0;Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
-
abarreda
- Znuny newbie
- Posts: 7
- Joined: 16 Nov 2016, 10:59
- Znuny Version: 5.0.14
- Real Name: Alejandro
- Company: Indra Sistemas
Re: Cannot create a Customer User in OTRS 5
It works.
Thanks a lot.
Thanks a lot.