I have viewed https://otrs.github.io/doc/manual/admin ... n.html#acl
But there's no explanation of what the various properties represent.
Properties > Queue is then further able to be defined, but there's no reasoning or documentation on what they are. I mean if there was a list to go off of I could just guess and check, but it's just a box.
Where is the description of all the available selections?
ACL - Documentation where are properties defined?
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ACL - Documentation where are properties defined?
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Re: ACL - Documentation where are properties defined?
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Re: ACL - Documentation where are properties defined?
Which property would I need to use to hide the SLA and Services menus from a ticket. Or would I need to go about it a different way?
Re: ACL - Documentation where are properties defined?
Propertiy is the match setting (If Queue name is ABC then...)
You can not hide a full functionality within a screen, justhave a whitelist or blacklist on the vaules)
You can not hide a full functionality within a screen, justhave a whitelist or blacklist on the vaules)
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com