Send a notification to a recipient stored in a dynamicField

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rmueller
Znuny newbie
Posts: 10
Joined: 20 Apr 2010, 11:36
Znuny Version: 5.0.x

Send a notification to a recipient stored in a dynamicField

Post by rmueller »

Hi all,

I try to send a notification to an additional recipient. I created a new notification and placed the dynamicField into to field additional recipient email address under Notification methods as followed:

additional recipient email address = <OTRS_TICKET_DynamicField_secondEmail>

But the variable is not substituted. Is there a way to get this solved?

Thanks for any hint.

Cheers,
Reto
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