[SOLVED] Cannot create items in CMDB

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gob
Znuny newbie
Posts: 49
Joined: 18 Jan 2011, 15:45
Znuny Version: 3.0.4

[SOLVED] Cannot create items in CMDB

Post by gob »

Hi

Currently running a clean install of OTRS + ITSM 5.0.14
I have just tried to add some items into the CMDB but after submitting the item, the page refreshes and still displays the item you have entered. When I then check the CMDB there is no item created.
This is the same for all CI's - computer, network, software etc.

This is the first time I have used the CMDB so I might be doing something wrong.
There are no errors reported in the system log.

Thanks for any suggestions
Last edited by gob on 09 Feb 2017, 17:45, edited 1 time in total.
gob
Znuny newbie
Posts: 49
Joined: 18 Jan 2011, 15:45
Znuny Version: 3.0.4

Re: Cannot create items in CMDB

Post by gob »

I have just found another thread regarding this that suggested it is a browser problem.
I did try in Chrome, Edge and Vivaldi and it didn't work in either, however I have just tried in IE and it works fine!
I guess I need Firefox!
gob
Znuny newbie
Posts: 49
Joined: 18 Jan 2011, 15:45
Znuny Version: 3.0.4

Re: Cannot create items in CMDB

Post by gob »

... and just discovered it has been fixed in recent update!

Sorry for wasting time.
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