OTRS 5.0.16 - ShowTreeSelection - display: none - Why?

[mzan]

Hello,

When I updated the OTRS 4.0.12 to 5.0.16, the view of the customer can not see ShowTreeSelection.

The source of the page I have:

Code: Select all

<a href="#" title="Show Tree Selection" class="ShowTreeSelection" style="display: none;"><span>Show Tree Selection</span><i class="fa fa-sitemap"></i></a>

Why is set to display: none? Can it be changed?

Regards,
Michal Zan.

[reneeb]

Which dialog (new ticket, answer ticket)? And which field? are you talking about?

[mzan]

Which dialog (new ticket, answer ticket)? And which field? are you talking about?

I want to show ShowTreeSelection when reporting new notification for customer.

Przechwytywanie.JPG

[reneeb]

As far as I know this is not configurable.

[mzan]

As far as I know this is not configurable.

In version 4 was OTRS is visible by default.

It is possible to Tree List was visible as developed?

[reneeb]

The fields are "modernized". Could be that this is an side-effect. But the input itself is a tree, so I don't think there's a need for the Icon.