Postmaster filter to set priority

[MCCoolMoDAue]

hello,

I am trying to set the priority according to a string in the customer email.
I am using a regex to find it, but I don'r know the result of the regex. Can it be debugged?

however,
I am trying to set the value found into the header
X-OTRS-Priority

I am simply trying to ste the ID of the priority. Is that correct or do i have to set the actual text of the priority?

Hinrich

[MCCoolMoDAue]

Damn, I found the error log.

I really have to provide the string for the priority.
From my perspective this seems like a bad idea.

anywho, I'll just rename the priorities to plain numbers

[reneeb]

Try X-OTRS-PriorityID for the header

[MCCoolMoDAue]

I added that attribute to the
PostmasterX-Header
but it had no effect.

now I've created 3 filters, each for one priority I want to parse.

problem was that I did not know in which representation the regular expressions would process the email.
i checked the database for that and found the text of the articles.
used that to build my regex