Ja, als User 'otrs' ausgeführt.
Auch beim 2. und 3. Durchlauf bleibt es bei der gleichen Fehlermeldung.
Und da ist noch mehr im argen....
- Der Login zu OTRS wird jetzt im Standard-Design angezeigt was vorher nicht der Fall war
- OTRS nimmt keine Emails mehr an (Auch mit User 'otrs' ausprobiert):
Code: Select all
cat .procmailrc | /opt/otrs/bin/otrs.Console.pl Maint::PostMaster::Read
[Tue Feb 6 17:51:47 2018] otrs.Console.pl: DBD::mysql::st execute failed: Unknown column 'communication_channel_id' in 'field list' at /opt/otrs/Kernel/System/DB.pm line 694.
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::Read-48 Perl: 5.20.2 OS: linux Time: Tue Feb 6 17:51:47 2018
Message: Unknown column 'communication_channel_id' in 'field list', SQL: '
SELECT id, ticket_id, communication_channel_id, article_sender_type_id, is_visible_for_customer,
create_by, create_time, change_by, change_time
FROM article
WHERE ticket_id = ?
ORDER BY id ASC'
Traceback (24391):
Module: Kernel::System::Ticket::Article::_MetaArticleList Line: 1195
Module: Kernel::System::Ticket::Article::ArticleList Line: 240
Module: Kernel::System::Ticket::Article::Backend::MIMEBase::ArticleCreate Line: 314
Module: Kernel::System::PostMaster::NewTicket::Run Line: 547
Module: Kernel::System::PostMaster::Run Line: 429
Module: (eval) Line: 121
Module: Kernel::System::Console::Command::Maint::PostMaster::Read::Run Line: 103
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
[Tue Feb 6 17:51:47 2018] otrs.Console.pl: DBD::mysql::db do failed: Unknown column 'is_visible_for_customer' in 'field list' at /opt/otrs/Kernel/System/DB.pm line 470.
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::Read-48 Perl: 5.20.2 OS: linux Time: Tue Feb 6 17:51:47 2018
Message: Unknown column 'is_visible_for_customer' in 'field list', SQL: 'INSERT INTO article
(ticket_id, article_sender_type_id, is_visible_for_customer, communication_channel_id, insert_fingerprint, create_time, create_by, change_time, change_by)
VALUES (?, ?, ?, ?, ?, '2018-02-06 17:51:47', ?, '2018-02-06 17:51:47', ?)'
Traceback (24391):
Module: Kernel::System::Ticket::Article::Backend::Base::_MetaArticleCreate Line: 360
Module: Kernel::System::Ticket::Article::Backend::MIMEBase::ArticleCreate Line: 335
Module: Kernel::System::PostMaster::NewTicket::Run Line: 547
Module: Kernel::System::PostMaster::Run Line: 429
Module: (eval) Line: 121
Module: Kernel::System::Console::Command::Maint::PostMaster::Read::Run Line: 103
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::Read-48 Perl: 5.20.2 OS: linux Time: Tue Feb 6 17:51:47 2018
Message: Can't create meta article (TicketID=386)!
Traceback (24391):
Module: Kernel::System::Ticket::Article::Backend::MIMEBase::ArticleCreate Line: 343
Module: Kernel::System::PostMaster::NewTicket::Run Line: 547
Module: Kernel::System::PostMaster::Run Line: 429
Module: (eval) Line: 121
Module: Kernel::System::Console::Command::Maint::PostMaster::Read::Run Line: 103
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::Read-48 Perl: 5.20.2 OS: linux Time: Tue Feb 6 17:51:47 2018
Message: CommunicationLog(ID:20012,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Message,ObjectLogID:38516)::Kernel::System::PostMaster::NewTicket => Can't process email with MessageID <>! Please create a bug report with this email (From: , Located under var/spool/problem-email*) on http://bugs.otrs.org/!
Traceback (24391):
Module: Kernel::System::CommunicationLog::_LogError Line: 538
Module: Kernel::System::CommunicationLog::ObjectLog Line: 300
Module: Kernel::System::PostMaster::NewTicket::Run Line: 572
Module: Kernel::System::PostMaster::Run Line: 429
Module: (eval) Line: 121
Module: Kernel::System::Console::Command::Maint::PostMaster::Read::Run Line: 103
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
[Tue Feb 6 17:51:47 2018] otrs.Console.pl: DBD::mysql::st execute failed: Unknown column 'communication_channel_id' in 'field list' at /opt/otrs/Kernel/System/DB.pm line 694.
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::Read-48 Perl: 5.20.2 OS: linux Time: Tue Feb 6 17:51:47 2018
Message: Unknown column 'communication_channel_id' in 'field list', SQL: '
SELECT id, ticket_id, communication_channel_id, article_sender_type_id, is_visible_for_customer,
create_by, create_time, change_by, change_time
FROM article
WHERE ticket_id = ?
ORDER BY id ASC'
Traceback (24391):
Module: Kernel::System::Ticket::Article::_MetaArticleList Line: 1195
Module: Kernel::System::Ticket::Article::ArticleList Line: 240
Module: Kernel::System::Ticket::TicketDelete Line: 765
Module: Kernel::System::PostMaster::NewTicket::Run Line: 588
Module: Kernel::System::PostMaster::Run Line: 429
Module: (eval) Line: 121
Module: Kernel::System::Console::Command::Maint::PostMaster::Read::Run Line: 103
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::Read-48 Perl: 5.20.2 OS: linux Time: Tue Feb 6 17:51:47 2018
Message: CommunicationLog(ID:20012,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Message,ObjectLogID:38516)::Kernel::System::Console::Command::Maint::PostMaster::Read => PostMaster module exited with errors, could not process email. Please refer to the log!
Traceback (24391):
Module: Kernel::System::CommunicationLog::_LogError Line: 538
Module: Kernel::System::CommunicationLog::ObjectLog Line: 300
Module: (eval) Line: 127
Module: Kernel::System::Console::Command::Maint::PostMaster::Read::Run Line: 103
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::Read-48 Perl: 5.20.2 OS: linux Time: Tue Feb 6 17:51:47 2018
Message: CommunicationLog(ID:20012,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Message,ObjectLogID:38516)::Kernel::System::Console::Command::Maint::PostMaster::Read => An unexpected error occurred, message: Could not process email. Please refer to the log!
Traceback (24391):
Module: Kernel::System::CommunicationLog::_LogError Line: 538
Module: Kernel::System::CommunicationLog::ObjectLog Line: 300
Module: Kernel::System::Console::Command::Maint::PostMaster::Read::Run Line: 159
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
Wie können da plötzlich Tabellen fehlen?