Negative My Locked Tickets number
Moderator: crythias
-
conalmullan
- Znuny newbie
- Posts: 1
- Joined: 19 Oct 2018, 13:57
- Znuny Version: 3.0.7
Negative My Locked Tickets number
Does anyone know why one of our agents could be seeing a negative number next to "My Locked Tickets: New Article" button at the top of the screen? Attached is a screen shot of what I am talking about. When the number is negative I am unable to see tickets until the number becomes positive. Since it is negative two I need at least three tickets before I can see any of the items.
-
root
- Administrator
- Posts: 4252
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Negative My Locked Tickets number
Hi,
I would perform a check on all database tables first. I've never seen sth like this. Any entries in the log files?
- Roy
I would perform a check on all database tables first. I've never seen sth like this. Any entries in the log files?
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?