Can I set a Dynamic Field by expression some others fields,
For Example:
DynamicField_Username: 'guillermo Ceballos'
I would like to set title (TicketTitleSet) by combination o concatenation "Sent Order for" + Dynamic_Field_Username
Assign dinamyc field combination
Moderator: crythias
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Re: Assign dinamyc field combination
Hi.
Unfortunately the only place I've seen that something similar was implemented is with notification that could use the dynamic_field data to set as notification recipient. I've not seen how to do that in processes actions.
Unfortunately the only place I've seen that something similar was implemented is with notification that could use the dynamic_field data to set as notification recipient. I've not seen how to do that in processes actions.
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OTRS Community 6.0.11
Debian 9.0
MariaDB
OTRS Community 6.0.11
Debian 9.0
MariaDB
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Re: Assign dinamyc field combination
Hi,
What is the context?
If the context is process management, using a Transition Action, you can use any combination you want using core fields or dynamic fields. Ex.:
Key => Value:
DynamicField_Field1 => Some text, <OTRS_TICKET_DynamicField_Field2>, some other text, <OTRS_TICKET_State>
What is the context?
If the context is process management, using a Transition Action, you can use any combination you want using core fields or dynamic fields. Ex.:
Key => Value:
DynamicField_Field1 => Some text, <OTRS_TICKET_DynamicField_Field2>, some other text, <OTRS_TICKET_State>
Samuel
Znuny 6.3.4 | OTRS 5.0.17
OS: Debian 11 | CentOS 6.5
Database: Postgres | Oracle 12.1
Number of agents: 450 | Number of customers: 20000 | Number of CIs: 30000
Znuny 6.3.4 | OTRS 5.0.17
OS: Debian 11 | CentOS 6.5
Database: Postgres | Oracle 12.1
Number of agents: 450 | Number of customers: 20000 | Number of CIs: 30000
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- Znuny newbie
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