Split Process Ticket

[fullhouse]

Hello,

I am currently working on a process which includes creating split tickets using the 'TicketCreate' option. Is there any way to create a split ticket in a process which is also a process ticket?

[wurzel]

Hi,

yes. Set the Process Dynamic Fields directly. Works fine.

Flo

[fullhouse]

Thanks for your answer. Not quite sure if I understand correctly what you mean.

I tried adding the Dynamic Field via TicketCreate, I put DynamicField_ProcessState as key and put in the value for ProcessState I want the ticket to be at. The Split-ticket is created but it is not a process ticket and has no process state assigned.

[root]

Hi,

When creating a new ticket in a transition activity you can set both dynamic fields (ProcessManagementProcessID and ProcessManagementActivtyID) to the proper values of your desires process. By setting these fields your new tickets becomes a process ticket.

- Roy

[fullhouse]

Yes! I set DynamicField_ProcessManagementProcessID and DynamicField_ProcessManagementActivityID with their respective IDs in TicketCreate and now it works. Thanks a lot.