we are currently receiving our customer information from an external database. The Mapping is done in Config.pm:
Code: Select all
# var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link, readonly
[ 'UserTitle', 'Title', 'cp_title', 1, 0, 'var', '', 0 ],
[ 'UserFirstname', 'Firstname', 'cp_givenname', 1, 1, 'var', '', 0 ],
[ 'UserLastname', 'Lastname', 'cp_name', 1, 1, 'var', '', 0 ],
[ 'UserLogin', 'Username', 'cp_email', 1, 1, 'var', '', 0 ],
# [ 'UserPassword', 'Password', 'cp_otrs_password', 0, 0, 'var', '', 0 ],
[ 'UserEmail', 'Email', 'cp_email', 0, 1, 'var', '', 0 ],
[ 'UserPhone', 'Phone', 'cp_phone1', 1, 0, 'var', '', 0 ],
[ 'UserMobile', 'Mobile', 'cp_mobile1', 1, 0, 'var', '', 0 ],
[ 'UserCustomerID', 'CustomerID', 'customernumber', 0, 1, 'var', '', 0 ],
[ 'ValidID', 'Valid', 'cp_valid_id', 0, 1, 'int', '', 0 ],